All sales are final.

Once an order is placed, it is immediately processed and the rug is reserved from our inventory. For this reason, we are unable to accept cancellations, changes, or refunds after an order has been submitted.

Please review your order carefully, including the rug, size, shipping address, and payment information, before completing your purchase.

Vintage Rugs:

All vintage rug sales are final.

Each vintage rug is one of a kind and cannot be restocked or replaced. Because of their unique nature, we do not accept returns, exchanges, or offer refunds on vintage rug purchases.

Made-to-Order Rugs:

All made-to-order rug sales are final.

Each rug is handcrafted specifically for your order. Because these rugs are custom made, we do not accept returns, exchanges, cancellations, or offer refunds once an order has been placed.

We encourage you to carefully review your selection, including the size, color, and product details, before completing your purchase. If you have any questions before ordering, we're always happy to help.

All pillow sales are final.

Because all pillows are offered at discounted pricing, we do not accept returns, exchanges, or offer refunds on pillow purchases.

Please review your selection carefully before placing your order. If you have any questions prior to purchasing, please be sure to get in touch.