Offered to US trade members only. All orders $10,000+ are eligible for on-approval shipping. We are confident you and your client will love your selection, however, we understand if it doesn't end up being the right fit for the space. If you need to return your selection, you are responsible for covering the cost of return shipping. Please ship the item(s) back to us within 3 business days after delivery. Please note, we cannot accept a return beyond 3 business days post-delivery. The rug must be unused and sent back in its original condition, with the hang tag in tact. If the rug is stained, damaged, etc., you may not receive a full refund. Once we receive the return, we will issue your full refund within 3 business days (upon inspection). To begin the on-approval process, please email us at email@example.com.
If you are a designer and are not yet a part of our trade program, please apply here.